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Thank you so much for making a reservation at the fancy fox patisserie, we can't wait to see you. Our team will do its best to maximise your time with us and so that we can ensure you get the best out of your booking, please be advised of the following:

      

• Should your plans change, please let us know 24-hours before your reservation time.

• We are able to hold tables for a maximum of 20 minutes; during busy periods your table will be released to waiting customers after this time,

• Should you arrive late  we will still require the table back at the allotted end time of your booking unless the table is not booked after your session comes to an end.

• To assist us in maintaining a consistently high level of service, we request card details to secure the reservation and protect our operational practice from no-shows. We ask that any cancellation of your reservation be made no less than 24 hours prior. For larger parties of 8 and above the cancellation must be made no later than 1 week prior to your booking.

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Table Bookings

We offer a  "first come, first serve" walk-in policy for our available cafe tables, and accept advance reservations for our afternoon tea only. Table duration is two hours on any booking.

Afternoon Tea may be booked from 12pm - 2.45pm Wednesday to Sunday.  Afternoon tea must be booked 24 hours in advance of your visit.

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BOOKING FOR AFTERNOON TEA

Reservation Policy: ​

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• The Afternoon Tea menu is designed for one adult only and cannot be shared. 

• We offer a children’s afternoon tea menu for under 12s at £17 per child. This must be stated at the time of booking on the visit notes.

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Dietary Requirements: 

We offer vegetarian, vegan, gluten-friendly, Dairy free and under 12s Afternoon Tea menus. 

Due to our kitchen layout and capacity we are currently unable to fulfil requests beyond our available menus. However, please don’t hesitate to contact us at least 48-hours ahead of your reservation and we will advise on an individual basis.

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Allergens:

We must be informed of any Allergy/ dietary requirements at the time of your booking and no later than 24hours prior to the start of your booking. All food is made fresh the morning of and failure to notify us could lead to disappointment and or us not being able to provide you with afternoon tea.

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CANCELLATION POLICY

We ask that any cancellation of your reservation be made no less than 24 hours prior. Cancellations can be made directly by you on our online booking system, following the instructions on your email confirmation. 

Late Cancellation (Less than 24hrs notice)

In order to maintain consistently high standards of operation, late cancellations (less than 24hrs prior) will be subject to a fee of £15.00 per person that will be applied to the credit card on file.

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Afternoon Tea No-Show 

Our dedicated Afternoon Tea chefs take great care in preparing finger sandwiches, scones and pastries prior to your arrival. In the event of a no-show, you will be subject a £15.00 per person, which will be charged to the credit card on file.